Question 1

Why do I need an SSL certificate?

Accepted Answer

An SSL certificate encrypts the connection between your visitors and your site, protecting sensitive data (passwords, payments, forms). Plus, Google prefers HTTPS sites in search rankings and browsers display warnings for sites without SSL.

Question 2

How long does certificate issuance take?

Accepted Answer

Domain Validated (DV) certificates like PositiveSSL are issued within 5-30 minutes after domain validation. OV and EV certificates take 1-5 days for organization verification.

Question 3

What's the difference between PositiveSSL and Wildcard SSL?

Accepted Answer

PositiveSSL covers a single domain (e.g., site.com and www.site.com). Wildcard SSL covers all subdomains (e.g., mail.site.com, blog.site.com, shop.site.com) with a single certificate.

Question 4

Do you offer free installation?

Accepted Answer

Yes, we provide free installation assistance for all SSL certificates purchased through EastWeb. Our team helps with CSR, DCV validation and installation in cPanel or any server.

Question 5

Does the certificate auto-renew?

Accepted Answer

For certain certificate types, we offer auto-renewal with prior notification. For others, you receive a reminder 30 days before expiry to control the process.

Choose an SSL Certificate Plan

PositiveSSL

PositiveSSL Wildcard

Comodo SSL

Comodo EV SSL